Al Senabil Association for Youth and Development is a Palestinian-led humanitarian and development organization founded in 2021 and registered in Palestine under registration number QR-0326-F. We operate in the Gaza Strip, providing humanitarian aid, education, healthcare, economic empowerment, and relief services.

For the purposes of data protection, Al Senabil Association for Youth and Development is the Data Controller, meaning we make decisions about the use and management of your personal data and are accountable for those decisions.

If you have any questions regarding this Privacy Statement or how we handle your data, please contact our Data Protection Officer:

We need to collect, use, and store your personal data to administer engagement, manage our organization, and meet our legal obligations. The type of data processed differs depending on the nature of your interaction with us.

We process your personal data based on the following legal grounds:

• Legitimate interest (to operate and improve our services)
• Consent (for marketing communications and media use)
• Legal obligation (financial records and compliance requirements)
• Performance of a task carried out in the public interest (humanitarian work)

We obtain your data from:

• Provided directly by you: when you donate, sign up for our newsletter, register for an event, apply for a job or volunteer position, or contact us.
• Third-party sources: such as payment processors, donor management platforms, fundraising partners, and social media platforms (if you have chosen to interact with us through them).
• Data generated through your interactions with our website or services.
• Data collected through cookies or similar technologies when you interact with our website (see Section 12).
• Data obtained through surveys, feedback forms, or other voluntary submissions.

If you email, phone, or write to us, we will record your contact details and your correspondence to provide a response. When we use personal data in this way, our lawful basis is legitimate interest.

If you or your family receive support from Al Senabil, we will provide you with information about how we use and manage your personal data at the time we collect it.

The type of data we collect usually includes:

• Your contact details
• Your family or household situation
• Information about your employment or education
• Information to help us assess your needs and how we can support you

We will only use such materials with your informed consent, and you may withdraw your consent at any time. We take appropriate measures to protect your identity where necessary.

We often work with other humanitarian organizations. We may share information with them to ensure support is delivered effectively and not duplicated. If we share your personal data with other organizations, we will let you know.

If you have a concern or incident related to our programs or humanitarian activities, please contact our Programs Director at a.eid@senabilcharity.org.

When you make a donation, we use your personal data to process your payment and keep a record of your support. When we use personal data in this way to meet our charitable aims, our lawful basis is legitimate interest.

We record:

• Your name and contact details
• The type and amount of your donation

We use a secure payment processing company to take card payments. This company is compliant with Payment Card Industry Data Security Standards (PCI-DSS).

We may contact you by email regarding updates about our work, emergency appeals, and opportunities to support us. You will only receive marketing communications if you have given your consent, and you can withdraw your consent at any time using the unsubscribe link in our emails.

We will not share your contact details with other organizations for their own marketing purposes without your prior consent.

We keep a record of financial transactions for a minimum of 7 years to comply with legal requirements.

If you make a significant donation, we may need to carry out checks on the sources of funds to protect our reputation and meet legal obligations. Our lawful basis for this is legal obligation.

We may process limited personal data related to your interactions with our social media pages in order to understand engagement with our content and improve our communication.

Our social media platforms include Facebook, Instagram, X (Twitter), YouTube, and TikTok. Please read the privacy information on each platform. You can adjust your account settings to manage data sharing, privacy, and visibility.

Job applicants and volunteers are provided with a separate privacy notice at the appropriate point in the recruitment process.

We collect personal information directly from you when you submit a job application. We may also receive information from third parties such as referees, former employers, and providers of background checks.

The information we collect may include:

• Your application and CV
• References from former employers
• Background check information (including criminal records where required by law)

For certain roles involving work with children or vulnerable adults, we may process sensitive personal data to ensure safeguarding. This is necessary for our legitimate interests in protecting those we serve.

If your application is unsuccessful, we will retain your data for up to 6 months after the recruitment process, unless you request deletion. With your consent, we may retain it for longer to consider you for future opportunities.

Al Senabil implements measures to keep your information secure:

• We have a dedicated team overseeing technical security measures
• Access to personal data is controlled and limited to authorized personnel
• All staff undertake mandatory data protection and information security training
• When we engage other organizations to process data on our behalf, we check that they have appropriate security measures and sign contracts ensuring they act only under our instructions

We have systems and procedures to manage data incidents and comply with data breach notification requirements.

We are committed to protecting the confidentiality and security of personal data we collect. We implement technical, administrative, and organizational safeguards designed to prevent unauthorized access, misuse, or disclosure of personal information.

You have the following rights over your personal data. You can ask us to:

• Correct anything that isn't accurate
• Stop using your personal data (in some circumstances)
• Delete your personal data (in some circumstances)
• Give you a copy of your personal data

You can make a request at any time by contacting our Data Protection Officer. We will respond within one month. We may ask you to provide identification to verify your request.

If you are not satisfied with how we have handled your personal data, you have the right to make a complaint to the relevant data protection authority in Palestine.

We use cookies on our website. For detailed information about what cookies we use, why we use them, and how you can disable them, please see our separate Cookie Policy.

We may share personal data only when necessary to:

• comply with legal obligations
• prevent fraud or misuse
• deliver humanitarian assistance in coordination with trusted partner organizations

We ensure that any third parties handling data are bound by strict confidentiality and data protection agreements.

We will keep your personal information only for as long as necessary to meet the purpose it was gathered for, and in some cases to meet legal requirements (for example, financial records for 7 years).

When your personal information is no longer needed, we will securely delete or anonymize it.

Our website is hosted on servers located in Turkey. We ensure appropriate safeguards are in place to protect your personal data in accordance with applicable data protection standards.

We do not knowingly collect personal information from children under the age of 16. If you believe we have inadvertently collected information from a child, please contact our Data Protection Officer immediately.

We may update this Privacy Statement from time to time. The most current version will always be available on our website, with the "Last updated" date at the top. If we make significant changes, we will notify you by placing a notice on our website.